Hi Rick, I’m genuinely sorry the Doxy Go hasn’t delivered the experience you expected. The Go is considerably smaller and lighter than a full-sized Doxy, so it will naturally feel quite different in the hand. Some vibration through its compact body is expected, but that does not mean the same amount of power is being lost from the head. As soon as you apply pressure to the head, the vibration in the body goes. That said, personal sensation is what ultimately matters, and it’s clear this model hasn’t been the right fit for you. We’ll take you up on your offer and contact you directly to better understand your experience. Thank you for the honest feedback. Leigh

Oliver, that’s exactly what we love to hear :-) “Never going back to other brands” is about as strong an endorsement as we could ask for, especially from an experienced wand user. Really pleased the depth, power and build quality have all landed for you. Thanks for choosing Doxy. Leigh p.s. For anyone reading this, no, we did not pay Oliver to write that 😂

Hey Jessica, Well… there it is 😭 our first one-star review! We knew the day would come eventually 😅 Joking aside, this genuinely did hurt to read. I’ve poured a huge part of my life into rebuilding Doxy and care deeply about what we’ve created, so hearing that you found it “a total disappointment” particularly after waiting so long... is genuinely upsetting. That’s why I reached out privately 3 days ago. Not to challenge your opinion, but to understand what went wrong. Unfortunately, we haven’t heard back yet. Was it the power, type of vibration, weight, controls or something else? At the moment, the review doesn’t give us enough information to understand whether the Max simply wasn’t right for your personal preferences or whether there’s something more we need to learn from. If you see this, please reply to us. Honest criticism matters, but a little more context would make your feedback genuinely useful and allow us to respond properly. Thanks Leigh